| This is a U.S. Government information system under Government National Mortgage Association (Ginnie Mae) It is for authorized use only and is subject to monitoring, recording and audit. Users (authorized and unauthorized) have no explicit and implicit expectation of privacy. Additionally, unauthorized access is a violation of Federal Statute 18 USC 1030 and improper use of this system may result in administrative disciplinary actions and /or civil and criminal penalties. By continuing to use this system you indicate your consent to these terms and conditions of use.
Important Notices!!!
REMINDER! All Issuers must complete Master Agreements Renewals no later than December 31, 2020. You must first have the proper Processing Master Agreements functional role to access the Master Agreements application from the Tools dropdown menu in MyGinnieMae. To request a functional role be added to your account contact your Organization Administrator(s).
For technical assistance with the application please contact Ginnie Mae Customer Support at 1-833-466-2435, option #1 then option #4.
For any New Pools Submission/Issuance questions, issues or concerns, including IRS Employer Identification Number (EIN), please contact BNY Mellon at 1-833-GNMA-HELP / 1-833-466-2435, option #1.
You can also submit an email to ginniemae1@bnymellon.com
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